Uwharrie Bank is seeking a part-time Customer Service Representative (CSR/Teller) in its Albemarle Office!
This position represents the bank in processing various types of transactions for customers, balances cash daily, makes referrals to other line of business within company and answers customer inquiries pertaining to various services. This position directly influences the overall efficiency and service level of the retail services area. Typically, this is an entry-level position, where little or no previous transferrable skills or experience are present (training required), or previous banking and/or cash handling experience will be considered.
This position is considered "peak-time" with a weekly schedule of 10:45 a.m. - 2:30 p.m., Monday through Friday (approximately 18-20 hours per week).
General Qualifications
Knowledge: High school graduate with familiarity of the Bank's products and services. AIB courses helpful. Marketing and sales knowledge beneficial for making referrals.
Experience: A minimum of one year of cash handling experience in a retail environment with proven math aptitude, is preferred. Previous experience with personal computer input and retrieval is preferred.
Skills: Proficiency with calculator and personal computer is preferred. Well-developed human relations skills, ability to work in pressure situations under close supervision, and general administrative skills are necessary. Multi-tasking skills are preferred.
Scope of Decisions and Authority: Upon completion of training, will be responsible for cash drawer of $7,500 and may issue bank checks up to $5,000. Customer Service Representative has a restricted check cashing limit. Failure to cash checks for qualified Bank customers, or cashing checks without determining the financial responsibility of the customer could result in negative business impact. Work is performed following established policies and procedures.
ADA Requirements: Vision, hearing, speech, concentration, learning, thinking, interaction with others, the ability to exercise self-control, the ability to work under stressful conditions, particularly in customer relations are necessary. Must possess a valid NC Drivers' License.
Uwharrie Bank is an Equal Opportunity Employer and makes recruitment, employment, promotional and all other human resources decisions without regard to race, color, religion, national origin, age, sex, gender identity, sexual orientation, disability, veteran status or genetic information.