Bond Market, Customer Support/Service, Documentation, Mail Processing, Microsoft Excel, Microsoft Internet Explorer Browser, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Resolve Customer Issues, Warehousing
LOCATION
El Paso, TX
POSTED
30+ days ago
Import/Export CSR Pay: From $12.00 per hour Job description: Job Description Experience and Education: 3- years of customer service experience preferred Experience working with CBP documentation preferred Bilingual Certifications & Licenses: Industry related certifications Computer Skills: Databaseuser interface Microsoft Applications (Word, Excel, Outlook, PowerPoint) Typing skills (40 WPM) Job Responsibilities:
Continuous Mail Review (Main tool that indicates that there is work to be done) maximum first response time 15 min.
Address customer complaints and needs when necessary