THIS POSITION MAY BE ELIGIBLE FOR A 7500.00 EMPLOYMENT INCENTIVE RELOCATION AND TUITION LOAN REPAYMENT
The incumbent in this position is responsible for performing diagnostic imaging services in the specialty of Computed Tomography. The technologist is responsible for the safe operation of a variety of equipment to produce images of the patients body for diagnostic purposes. The technologist is responsible for providing exposure in the modality of Computed Tomography to the Radiologic Technologist program students and may provide instruction to interns. Interviews patients, explains procedures, performs venipuncture, and assists in positioning the patient for procedures. Reviews test results with radiologists and referring physicians.
Essential Job Functions:
• Supports and models behaviors consistent with Billings Clinics mission, vision, values, code of business conduct, and service expectations. • Meets all mandatory organizational and departmental requirements. • Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety, or job performance.
Promptly and courteously answers CAD telephone calls, coordinating the scheduling of patient appointments in a manner that meets the patients needs. Offers alternatives when appropriate to accommodate the patient. Accesses online physician/provider scheduling protocols for each appointment scheduled to ensure scheduling accuracy. Schedules and enters orders for ancillary services via the order communication system. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures. Accesses any resources necessary to assist in meeting the needs of the caller, e.g., Level II scheduling staff, nursing staff, HealthLine leadership, Red Flag Chief Complaint List, etc.
Verifies basic demographic information when scheduling pre-registers all new patients and fully registers all outreach clinic patients. Informs patients of any financial/insurance obligations they may expect at the time of their appointment. Performs clerical duties to include filing, mailing patient appointment reminders, faxing outreach schedules, and completing ancillary service orders.
Creates edits and maintains master templates for physician hospital and clinic ancillary appointment types and scheduling protocols as requested by physicians and in accordance with access initiatives. Communicates changes in protocols to appropriate personnel. Reschedules patients whose appointments are affected by a change in physician schedule. Communicates Billings Clinic apologies for any inconvenience to the patient and strives to reschedule in such a way that meets the patients need.
Provides educational opportunities to physicians, nursing, and administration, allowing for the creation of a schedule template which will positively affect the physician in achieving productivity needs, patient satisfaction, and reduce the need to revise schedules. Utilizes performance improvement principles to assess and improve quality. Identifies needs and sets goals for own growth and development, meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance.
Performs other duties as assigned or needed to meet the needs of the department/organization.