Culinary Team Member

About Noodle Lab

Noodle Lab brings the soul of Asian street food to fast casual dining. We're a locally owned, fast-growing concept with locations at Kendall Square in Cambridge and the Boston Public Market. Rooted in generations-old family recipes and a commitment to authentic, responsibly sourced ingredients, we craft exceptional noodle dishes that celebrate tradition and bold culinary innovation. From perfectly seasoned broths to hand-crafted toppings and house-made components, every bowl reflects our uncompromising commitment to quality, creativity, and the guest experience served fast, priced fair, in a space that captures the energy of the street markets that inspired it. We believe great food is built by great teams, and we're always looking for passionate, driven people who want to be part of something delicious.

This role is ideal for someone who enjoys wearing multiple hats from greeting guests and order assembly to food prep and cold-line items. You'll have the flexibility to work at either or both of our Kendall Square locations, or the Boston Public Market. If you're excited about authentic flavor, fast-paced energy, and being part of a growing local concept, we'd love to hear from you.

Key Responsibilities:

• Welcome and engage guests in a warm, friendly, and professional manner at the front counter or service area, setting the tone for an exceptional dining experience.
  

• Operate the Point of Sale (POS) system accurately to process orders, accept payments, and handle refunds or order modifications with efficiency and integrity.
  

• Assemble completed food and beverage orders with close attention to presentation, correct portioning, and adherence to Noodle Lab's quality standards.
  

• Prepare ingredients and components for service including chopping, portioning, cooking, and prep as directed by kitchen leadership.
  

• Follow all recipes, preparation techniques, and plating/assembly standards established by the culinary team consistently and without deviation.
  

• Maintain a clean, organized, and sanitary workstation in both front-of-house and kitchen areas throughout the entirety of each shift.
  

• Adhere to all food safety, allergen awareness, and sanitation protocols at all times in full compliance with local health department standards.
  

• Handle guest inquiries, dietary questions, and any service complaints with professionalism, empathy, and urgency escalating to a manager when appropriate.
  

• Monitor inventory levels at service stations and front counter, communicating restocking needs to supervisors proactively to prevent service interruptions.
  

• Support teammates during peak service hours by stepping in where needed, fostering a collaborative and positive team atmosphere.
  

• Complete all assigned opening, closing, and side-work checklists accurately and on schedule each shift.
  

Qualifications & Experience Required

• Minimum 1 year of experience in a restaurant, food service, or hospitality environment.
  

• Demonstrated guest service skills with a consistent guest-first attitude.
  

• Experience operating a POS system (any platform accepted).
  

• Proven ability to multitask effectively in a high-volume, fast-paced environment.
  

• Strong attention to detail in food preparation, portioning, and order accuracy.
  

• Ability to communicate clearly and professionally with both teammates and guests.
  

• Availability to work flexible hours including evenings, weekends, and holidays as operationally required.
  

• Must be at least 18 years of age (or meet minimum age requirements per applicable local law).
  

Preferred Qualifications & Experience

• Experience in high volume fast casual/quick service, Asian cuisine, noodle dishes, or ramen concepts is a significant plus.
  

• Working knowledge of common food allergens and dietary restrictions (gluten, shellfish, nuts, dairy, soy, etc.).
  

• Cash handling experience and solid basic math and change-counting skills.
  

Compensation & Benefits

• Hourly Pay Rate $12.00 - $15.00 per hour, commensurate with experience and certifications held
  

• Tips This position is tips eligible, tips are distributed per company policy
  

• Performance Reviews Conducted on a regular basis with opportunity for merit-based increases
  

• Scheduling Flexible scheduling; both part-time and full time positions available
  

• Employee Meal Benefit discounted dining
  

• Paid Sick Leave Provided as required by applicable federal, state and local law
  

• Growth Opportunities Internal advancement opportunities as Noodle Lab continues to grow and expand
  

Work Environment

• Supportive, team-oriented environment where every team member is valued
  

• Customer-facing counter and kitchen environment; extended periods of standing are required throughout shifts.
  

• Must be able to lift and carry up to 50 lbs as part of routine kitchen and service duties.
  

• Exposure to high temperatures, commercial kitchen equipment, and fast-paced service conditions is expected.
  

• Frequent movement between front-of-house and kitchen areas throughout each shift.