Cust Serv Rep I

TPI Global (formerly Tech Providers, Inc.)

Jacksonville, FL

JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, High School Diploma, Market Surveys, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Reporting Dashboards, Time Management, Writing Skills
LOCATION
Jacksonville, FL
POSTED
3 days ago
Job Title -Customer Service Representative I
Location –Jacksonville, FL
Contract Duration –03 month of contract( Possibility of extension)
 
  • Reviews dashboard for outstanding assignments. - Contacts contractors for file status (site inspection, estimate upload, etc.).
  • Documents file assignments and status, utilizing appropriate management tools and reports as necessary to evaluate the progression of the completion of the job or project. –
  • Completes customer service satisfaction surveys as required.
  • Assists external clients with customer service inquiries.
  • Participates in special projects or performs duties in other areas as requested.
  • Highly proficient and advanced computer skills.
  • Excellent attention to detail and organizational skills.
  • Good time management abilities.
  • Strong analytical and problem solving ability.
  • Excellent written, verbal and oral communication skills.
  • Good interpersonal skills.
  • Ability to work independently, with minimal supervision.
  • Strong work ethic.
  • High School Diploma or equivalent and at least 2 year's customer service and/or administrative/clerical experience.
  • Demonstrated experience in customer service, administrative/clerical skills
 

About the Company

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TPI Global (formerly Tech Providers, Inc.)