Administrative Skills, Analysis Skills, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, High School Diploma, Market Surveys, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Reporting Dashboards, Time Management, Writing Skills
Job Title -Customer Service Representative I
Location –Jacksonville, FL
Contract Duration –03 month of contract( Possibility of extension)
- Reviews dashboard for outstanding assignments. - Contacts contractors for file status (site inspection, estimate upload, etc.).
- Documents file assignments and status, utilizing appropriate management tools and reports as necessary to evaluate the progression of the completion of the job or project. –
- Completes customer service satisfaction surveys as required.
- Assists external clients with customer service inquiries.
- Participates in special projects or performs duties in other areas as requested.
- Highly proficient and advanced computer skills.
- Excellent attention to detail and organizational skills.
- Good time management abilities.
- Strong analytical and problem solving ability.
- Excellent written, verbal and oral communication skills.
- Good interpersonal skills.
- Ability to work independently, with minimal supervision.
- Strong work ethic.
- High School Diploma or equivalent and at least 2 year's customer service and/or administrative/clerical experience.
- Demonstrated experience in customer service, administrative/clerical skills
T
TPI Global (formerly Tech Providers, Inc.)