Custodial Inspector - EC388

Title: Custodial Inspector - EC388

State Role Title: Hsekeep &/or Apparel Mgr I

Hiring Range: $37,882 - $46,564

Pay Band: 3

Agency: Department of General Services (DGS)

Location: Richmond, Virginia (Capitol Square)

Agency Website: dgs.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Custodial Inspector ensures a clean, safe, and healthy environment for tenants occupying facilities owned by the Commonwealth of Virginia. This position performs routine walk‑through inspections of assigned buildings, parking decks, and surface lots to verify that contract custodial services meet all required specifications. The role works closely with contract vendor supervisors to address deficiencies, apply proper cleaning standards, and promote consistent service quality.

Key Responsibilities

• Conduct daily walk‑through inspections of assigned buildings, including tenant areas, common spaces, restrooms, and support areas, to evaluate the quality and completeness of custodial work.
• Inspect parking decks and surface lots to ensure contract vendors meet cleanliness, safety, and presentation standards in all assigned exterior locations.
• Document inspection findings, including cleanliness levels, deficiencies, safety concerns, and compliance with contractual requirements.
• Communicate with contract vendor supervisors to review inspection results, resolve issues, and ensure corrective actions are completed promptly.
• Monitor the proper use of cleaning techniques, products, and procedures in alignment with industry standards and agency expectations.
• Report maintenance needs or safety hazards observed during inspections to appropriate teams for follow‑up.
• Support quality assurance efforts by maintaining accurate records, logs, and reports related to custodial performance.
• Assist in reinforcing service expectations and ensuring vendor compliance with custodial specifications and contractual obligations.
• Promote a positive tenant experience by responding professionally to cleanliness concerns and ensuring issues are resolved quickly and effectively.

Minimum Qualifications

• Valid Virginia"s Driving License
• Ability to work assigned schedule of 3:45 pm am - 11:45 pm; some weekend and holiday work required.
• Knowledge and training in cleaning techniques, methods, materials, and equipment for a wide variety of surfaces and materials.
• Knowledge of safety practices in the use of cleaning chemicals and supplies.
• Knowledge of power cleaning equipment, such as floor buffers and vacuums.
• Ability to evaluate the work of contract personnel.
• Strong interpersonal, conflict management, and oral and written communication skills, including the ability to establish and maintain cooperative working relations with others.
• Demonstrated ability to perform manual labor; stand/walk for extended periods; routinely lift, push, or pull 20 pounds; and occasionally lift, push, or pull up to 50 pounds.
• Ability to manage time effectively.
• Ability to use computers, including experience with email, word processors such as Microsoft Word or Google Docs, and spreadsheets such as Microsoft Excel or Google Sheets.
• Strong attention to detail.

Additional Considerations

• Supervisory experience.
• Housekeeping inspection experience.
• Experience operating power cleaning equipment such as floor buffers and vacuums.
• Experience with floor care, including stripping, waxing, and/or shampooing floors.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The selected candidate must pass a fingerprint-based criminal background check and a DMV driver's license check.

This position is required to report on-site.

Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights.

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire.

Notice: DGS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Fax, e-mail or mail applications will not be accepted. The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. For assistance or computer access, please visit your local Virginia Employment Office or contact our office jobs@dgs.virginia.gov or 804-786-3910.

Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.

The Virginia Department of General Services is an equal opportunity employer. Minorities, individuals with disabilities, Veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.

Applicants in need of accommodation during the application and/or interview process may contact DGS at 804-786-3910 for assistance.

Contact Information

Name: DGS Human Resources

Phone: (804) 786 - 3910

Email: jobs@dgs.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.