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Custodial Supervisor

The Charleston Gaillard Center
  • Charleston, South Carolina
    5 days ago

    Job Description

    Position:             Custodial Supervisor
    Reports to:         Director of Facilities
    Location:             Downtown Charleston, SC
    Hours:                  Full-Time, Hourly, Non-Exempt
    Schedule:            Varies with the event calendar; regularly includes evenings, weekends, and holidays
     
    Organization Background
    A leader in the performing arts in the Southeast, the Charleston Gaillard Center commissions, supports, and presents ambitious, multidisciplinary cultural programming and provides access to the best local, national, and global artists and companies on its stage. Through programming on its public campus and extensive arts education initiatives, the Gaillard Center serves as a platform to participate in community building and essential dialogue.
    The Gaillard Center was established as a non-profit in 2015. Its campus includes the world-class 1,818-seat Martha and John M. Rivers Performance Hall, a 26,000 square-foot Exhibition Hall that includes the Grand Ballroom and Salons, and a Terrace Lawn.
     For more information about the Charleston Gaillard Center, please visit https://www.gaillardcenter.org.
     
    Position Summary: The Custodial Supervisor reports to the Director of Facilities and leads day-to-day and event custodial operations at the Charleston Gaillard Center. This working supervisor schedules and directs part-time custodial staff, prepares the venue for performances, rehearsals, community events, and private functions, and keeps public and back-of-house areas at a consistent standard during event operations. The role is the primary on-site contact for event-related custodial needs and works with other departments to complete turns, resolve issues quickly, and leave the building ready for the next use.
     
    Responsibilities
    • Lead and perform hands-on custodial work, covering staffing gaps as needed, so the Gaillard Center is event-ready for performances, rehearsals, community gatherings, and private functions.
    • Schedule, assign, and direct part-time custodial staff for daily operations and event coverage, including load-in, show, intermission, strike, and overnight resets.
    • Serve as the on-site custodial supervisor during assigned events; handle routine requests from event staff, vendors, and clients and escalate issues requiring the Director of Facilities’ attention.
    • Inspect public areas, restrooms, back-of-house spaces, and specialty floors (terrazzo, carpet, wood, marble) before, during, and after events; correct deficiencies and report results to the Director of Facilities.
    • Complete event turns to a set standard: trash and recycling, restroom reset, high-touch sanitizing, spill response, floor care, and restocking.
    • Train part-time staff on cleaning methods, equipment, chemicals, and safety; check quality of work and correct it on the floor.
    • Ensure safe chemical use, storage, and labeling; and enforce workplace safety procedures.
    • Monitor consumable inventory (paper, soap, liners, chemicals); keep stock on hand and flag shortages before events.
    • Coordinate custodial timing with other departments so cleaning does not conflict with load-in, rehearsals, or client use.
    • Maintain basic records for inspections, staffing, and supply use.
    • Perform other related duties as assigned by the Director of Facilities.
     
    Minimum Qualifications
    • Four (4) years of custodial or janitorial experience, preferably in a performing arts venue, hotel, or event space, including at least one (1) year in a lead or supervisory role.
    • Familiarity with floor types (carpet, terrazzo, marble, wood) and safe cleaning methods.
    • Ability to lead, train, and manage a custodial team and janitorial contractors.
    • Basic computer skills (email, Microsoft Office, or similar) for records and reports.
    • Ability to work a flexible schedule, including evenings, weekends, holidays, and occasional overnight shifts.
     
    Preferred Qualifications
     
    • Associate’s degree or equivalent combination of education and experience.
    • Experience working in an events venue or similar setting.
    • Experience with inventory and supply management.
     
    Pre-Employment Requirements
     
    • Employment is contingent upon successful completion of a background check, in accordance with applicable laws.
    • Applicant must be eligible to work in the U.S.
     
    Physical Requirements
    The physical demands described below are representative of those required to perform the essential functions of this position, with or without reasonable accommodation.
    • Activities may require sustained periods of movement, traversing, and positioning to meet facility and event demands.
    • Must be able to lift, push, pull, and move up to 50 lbs. at a time.
    • Must be able to access and navigate all areas of the facility.
    • Must be able to stand and walk for extended periods and to bend, kneel, reach, and climb stairs and ladders.
    • Work involves regular exposure to cleaning chemicals and use of personal protective equipment (PPE).
     
    Pay and Benefits
    Pay is commensurate with experience. Please state your wage requirements in your cover letter.
    The Charleston Gaillard Center provides a competitive benefit package that includes:
     
    • Fully paid medical, vision, and dental insurance at the employee level
    • Optional life and disability insurance
    • 4 weeks of paid time off
    • 403(b) with an employer match
    • Free and/or discounted tickets to performances
    • Employer-paid parking
     
    NO PHONE CALLS
     
    The Gaillard is an equal opportunity employer. Advancing diversity, equity, and inclusion within the Gaillard is critical to our mission. To be a leading performing arts center in the Southeast, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging. For us, equity means that our staff members, our patrons, and our clients can experience the transformative power of the arts, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values.
     

    Numbers & Facts

    LocationCharleston, South Carolina
    Websitehttps://gaillardcenter.org

    Skills

    • Cleaning Equipmentunmatched
    • Computer Skillsunmatched
    • Customer Escalationsunmatched
    • Dental Insuranceunmatched
    • Diversityunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Lift/Move 50 Poundsunmatched
    • Microsoft Officeunmatched
    • Nonprofitunmatched
    • Operationsunmatched
    • Performing Artsunmatched
    • Physical Demandsunmatched
    • Problem Solving Skillsunmatched
    • Procedure Implementationunmatched
    • Record Keepingunmatched
    • Recyclingunmatched
    • Safety Processunmatched
    • Safety/Work Safetyunmatched
    • Schedule Developmentunmatched
    • Team Lead/Managerunmatched
    • Vendor/Supplier Managementunmatched
    • Vision Planunmatched

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