New!
Business Process Automation Specialist Luminize
San DiegoToday
- $120,000–$150,000
- Full-time
- Employee
Allied Express Solutions
- San Diego, CA
- 30+ days ago
- Full-time
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Skills
- Communication Skillsunmatched
- Computer Scienceunmatched
- Cross-Functionalunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Satisfactionunmatched
- Database Administrationunmatched
- Detail Orientedunmatched
- Emerging Technologyunmatched
- Improvement Metricsunmatched
- Industry/Trade Analysisunmatched
- Information Technology & Information Systemsunmatched
- Leading Edge Technologyunmatched
- Organizational Skillsunmatched
- Performance Analysisunmatched
- Performance Metricsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Programming Languagesunmatched
- Software Administrationunmatched
- Team Playerunmatched
- Technical Supportunmatched
- Writing Skillsunmatched
Description
Benefits:
About the Role:
Join San Diego Unified School District as a Custom Application Support Specialist, where you'll play a pivotal role in enhancing our client experience through innovative application support. This dynamic position offers the opportunity to work with cutting-edge technology in a collaborative environment, making a real impact on our operations and customer satisfaction.
Responsibilities:
- Paid time off
About the Role:
Join San Diego Unified School District as a Custom Application Support Specialist, where you'll play a pivotal role in enhancing our client experience through innovative application support. This dynamic position offers the opportunity to work with cutting-edge technology in a collaborative environment, making a real impact on our operations and customer satisfaction.
Responsibilities:
- Provide technical support for custom applications, ensuring optimal performance and user satisfaction.
- Collaborate with cross-functional teams to identify and resolve application issues promptly.
- Document application processes and user guides for training and reference purposes.
- Conduct user training sessions to enhance understanding and usage of applications.
- Monitor application performance metrics and recommend improvements.
- Assist in the deployment of new application features and updates.
- Stay updated on industry trends and emerging technologies relevant to application support.
- Act as a liaison between clients and developers to communicate feedback and enhancements.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of experience in application support or a similar role.
- Strong problem-solving skills with a customer-focused mindset.
- Proficiency in troubleshooting software issues and providing effective solutions.
- Excellent communication skills, both verbal and written.
- Familiarity with programming languages and database management.
- Ability to work collaboratively in a fast-paced environment.
- Detail-oriented with strong organizational skills.
Numbers & Facts
| Location | San Diego, CA |
| Job Type | Full-time |
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