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Custom Furniture Sales Professional

Farm & Home Hardware

Ashland, OH

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JOB DETAILS
SKILLS
Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Furniture, Furniture Construction, Furniture Sales, Health Insurance, Interior Design, Multitasking, Needs Assessment, Order Management, Organizational Skills, Project/Program Management, Retail Management, Retail Sales, Sales, Sales Pipeline, Team Player, Training/Teaching, Trend Analysis, Vision Plan
LOCATION
Ashland, OH
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Experienced Custom Furniture Sales Professional
Ashland, Ohio | Full-Time


Farm and Home Appliance, Furniture & Mattress is seeking a talented, customer-focused Furniture Sales Professional to join our growing team. We’re looking for someone with a passion for design, a deep understanding of custom furniture, and a drive to deliver exceptional customer experiences.


About the Role


As a Custom Furniture Sales Professional, you’ll work one-on-one with customers to bring their vision to life — from choosing styles, fabrics, and finishes to finalizing custom orders with our premium brands. You’ll also assist with showroom presentation, product knowledge training, and maintaining high visual standards.


Key Responsibilities


  • Engage with customers to identify their needs and guide them through the custom design process

  • Present furniture and upholstery options with confidence and professionalism

  • Write up and manage custom orders accurately and efficiently

  • Build long-term relationships with repeat customers through outstanding service

  • Perform consistent sales follow-up tasks, including:

    • Following up on quotes and design proposals

    • Contacting customers after delivery to ensure satisfaction

    • Maintaining a pipeline of leads and tracking open opportunities

    • Sending thank-you notes and personalized check-ins to past customers

    • Proactively reaching out about new collections or promotions

  • Maintain current knowledge of product lines, trends, and lead times

  • Collaborate with the store manager and design team on displays and showroom layouts

  • Achieve and exceed personal and store sales goals

Qualifications


  • Minimum 2 years of experience in furniture sales, interior design, or related field

  • Strong knowledge of custom furniture brands and construction details

  • Excellent communication and customer service skills

  • Organized and detail-oriented, with the ability to manage multiple projects

  • Comfortable working with design tools and order systems

  • Positive attitude and a team-player mindset

What We Offer


  • Competitive base pay plus commission

  • Employee discounts on furniture, appliances, and mattresses

  • Supportive, family-owned environment focused on growth and teamwork

  • Opportunities for advancement within our multi-location business

If you have a passion for helping customers create beautiful, comfortable homes — we want to meet you!

About the Company

F

Farm & Home Hardware

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