Job Description
The Custom Home Programmer provides a premium experience in the advanced programming of various control platforms in residential and commercial spaces. The programmer is responsible for deploying a robust network solution including installation, setup, and configuration. This role verifies complete system functionality and that the project scope of work has been successfully completed. Additionally, the Custom Home Programmer guide clients through how to fully enjoy and experience their new equipment. The programmer partners closely with Best Buy sales teams and Custom Installation Managers to ensure end-to-end support for their clients.
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
- Drives a positive customer experience by building relationships and providing solutions to their needs.
- Programs various control platforms which integrate and automate various subsystems for either residential or commercial spaces.
- Setup of advanced networking systems such as multiple VLANs, multiple WANs, VPN access, and wireless management solutions.
- Reviews a scope of work from the Best Buy sales team and system engineered documents from the Engineering team to decide which components need to be programmed.
- Teaches clients how to use systems after they are installed.
- Works with Engineering team, Custom Installation Managers, and Best Buy sales teams to deliver the client's desired level of functionality and performance.
- Meets the custom installation standards of excellence in customer relations, communication, cleanliness, and professionalism.
Basic Qualifications
- 1 year of experience in programming, system integration, networking, or installation OR military equivalent
Numbers & Facts
| Location | Frisco, Texas |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Skills
- Computer Programmingunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Customer Trainingunmatched
- Functional Testingunmatched
- Militaryunmatched
- Network Configuration Managementunmatched
- Network Systemsunmatched
- Procurement Managementunmatched
- Salesunmatched
- System Integration (SI)unmatched
- Systems Administration/Managementunmatched
- Systems Engineeringunmatched
- Team Playerunmatched
- VLAN (Virtual Local Area Network)unmatched
- VPN (Virtual Private Network)unmatched
- Wide Area Network (WAN)unmatched
- Wireless Communicationsunmatched
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