Job Description
Custom Orders Representative
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly and customer-focused. As a Uline Custom Orders Representative, you'll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love!
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology.
Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service.
Review and edit customer artwork for their custom orders to ensure it is production ready.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
2+ years of relevant customer service experience.
Experience with Adobe Illustrator and Photoshop preferred.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#LI-GA001
(#IN-PPCS)
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Numbers & Facts
| Location | Gainesville, GA |
| Industry | Business Services - Other |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1980 |
| Website | https://www.uline.jobs/ |
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Skills
- Call Centersunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Fitnessunmatched
- Needs Assessmentunmatched
- Product Packagingunmatched
- Team Playerunmatched
- Time Managementunmatched
About Company
In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.
Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery.
With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada.
Uline is a drug-free workplace.
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