Customer Account Coordinator - GP Foodservice Solutions

Customer Account Coordinator - GP Foodservice Solutions - United States - 190832 - Koch

Skip to content

Koch Home Page

• Search jobs

• Login

• Candidate Profile

• Employee Login

• Login

• Candidate Profile

• Employee Login

• Home

• Search Jobs

• Life at Koch

• Companies

• Overview

• Koch

• i360

• KBX

• Koch Ag & Energy Solutions

• Koch Minerals and Trading

• Koch Investment Companies

• Koch Disruptive Technologies

• Koch Equity Development

• Koch Engineered Solutions

• Flint Hills Resources

• INVISTA

• Georgia-Pacific

• Molex

• Phillips Medisize

• Guardian Industries

• Guardian Glass

• Infor

• Career Fields

• Hiring Process

• Early Careers

• Military

• Events

• Candidate Portal

• Join our Talent Community

• Employee Login

• Learn More About Koch

• Koch Newsroom

• English - US

• Deutsch

• English - US

• Español - ES

• Français - France

• Polski

• -

• < Back to Search Results

Customer Account Coordinator - GP Foodservice Solutions

Location(s)

Ballwin, Missouri

Company

Georgia-Pacific

Career Field

Sales

Job Number

190832

Apply now

Share

• Email
• Facebook
• X
• LinkedIn

Your Job

Anchor Packaging's mission is to be "Simply the Best." We build strong customer relationships, deliver excellent service, and continuously improve business processes. Join our team and help ensure customers get the right product, on time, every time.

Georgia-Pacific acquired Anchor Packaging in late 2025. Operated by approximately 1,250 employees, Anchor Packaging and its facilities are now a wholly owned subsidiary of Georgia-Pacific.

Position Summary

As a Customer Account Coordinator, you will be the primary liaison between customers and internal cross-functional teams to manage the full order lifecycle, resolve order and billing issues, and support sales activities. You will promote strong, positive customer relationships and ensure timely, accurate delivery of Anchor products while contributing to process improvements and operational excellence. This role will be in office 4 days a week with 1 day a week working remotely. Our office is in the Ballwin/West Country area of St. Louis metro.

What You Will Do

General

• Foster and maintain positive business relationships with current and prospective customers.
• Manage the full order life cycle for assigned customers to meet inventory replenishment requirements.
• Professionally handle customer interactions, including complaints and problem resolution, to maintain high customer satisfaction.
• Communicate order, account, inventory, and complaint statuses to internal and external stakeholders.
• Exercise independent judgment to meet department and company goals and suggest/implement process improvements.
• Perform mastered functions while continuing formal training in other functions and handle project work as assigned.

Account Management

• Accurately enter and manage customer orders to execute business plans.
• Confirm and resolve pricing, product, promotion, and order discrepancies.
• Maintain accurate customer profile information to support order fulfillment.
• Monitor Vendor Scorecards for key accounts and take corrective action to meet customer expectations on accuracy, fill rates, and on-time delivery.
• Implement best practices to prevent invoice deductions and process inefficiencies.
• Coordinate product disposition (returns, transfers, non-stock sales, etc.).
• Identify selling opportunities and collaborate with Sales on account initiatives, field tests, and product updates.
• Log and communicate quality complaints and coordinate replacements as needed.

Accounts Receivable Support

• Assist Accounting, Trade Management, and customers with billing inquiries, deduction resolution, and billing problems.
• Ensure customer account system data is current and accurate.

Who You Are (Basic Qualifications)

• At least two years of account management/account coordinator or customer service experience
• Experience with Microsoft/Excel/PowerPoint
• Experience in a role requiring attention to detail
• Prior ERP experience (SAP/Oracle/Infor/Microsoft Dynamics/NetSuite/SalesForce/etc.)

What Will Put You Ahead

• Prior manufacturing account management/customer experience
• Bachelor's degree
• Experience with Oracle E-Business Suite

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate''s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

#LI-BDS

Apply now

Share

• Email
• Facebook
• X
• LinkedIn

Similar jobs

• Georgia-Pacific

Share

• Email
• Facebook
• X
• LinkedIn

Customer Account Coordinator - Mt. Wolf

Location:

Mt Wolf, Pennsylvania

Job Number:

189583

• Georgia-Pacific

Share

• Email
• Facebook
• X
• LinkedIn

Customer Account Coordinator | Cleveland

Location:

Cleveland, Tennessee

Job Number:

190004

• Georgia-Pacific

Share

• Email
• Facebook
• X
• LinkedIn

Customer Account Coordinator - Spartanburg

Location:

Spartanburg, South Carolina

Job Number:

190651

• Georgia-Pacific

Share

• Email
• Facebook
• X
• LinkedIn

Customer Account Coordinator - Martinsville

Location:

Ridgeway, Virginia

Job Number:

191234

• Georgia-Pacific

Share

• Email
• Facebook
• X
• LinkedIn

Account Manager- Martinsville

Location:

Richmond, Virginia | Ridgeway, Virginia | Roanoke, Virginia

Job Number:

179819

View all

Koch

Search Jobs Life at Koch Hiring Process Early Careers Military Events

2026 Koch IP Holdings, LLC. All Rights Reserved

Terms of Use Privacy Policy Code Of Conduct California Supply Vendors Right to Work Pay Transparency Policy Cookies Settings Help Equal Employment Opportunity Family Medical Leave Act Employee Polygraph Protection Act E-Verify Illinois E-Verify information click here, aquí, or tu

Privacy Preference Center

Privacy Preference Center

Your Privacy

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

More information

• Strictly Necessary Cookies

Strictly Necessary Cookies

Always Active

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie Details

• Performance Cookies

Performance Cookies

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie Details

• Functional Cookies

Functional Cookies

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie Details

• Targeting Cookies

Targeting Cookies

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Details

• Social Media Cookies

Social Media Cookies

Social Media Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Cookie Details

Back Button

Advertising Cookies

Filter Button

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All