Customer Account Data Entry

Oates Energy
  • Jacksonville, FL
  • Remote
    4 days ago

    Job Description

    This is a remote position.

    Summary

    We are looking for a detail-oriented individual to become a vital member of our Energy and Utilities division as a Customer Account Data Entry specialist. This role is essential for upholding the precision and reliability of our vast client records, guaranteeing that all account information remains up-to-date and trustworthy. The successful candidate will drive operational excellence by handling the accurate input and validation of customer data, a process that directly influences service quality and billing precision within the fast-moving energy sector.

    Responsibilities

    • Perform high-volume data entry operations with a strong emphasis on both velocity and precision, ensuring all client account details are accurately logged in our systems.
    • Cross-reference incoming account information with original source documents to detect and promptly resolve any inconsistencies or discrepancies.
    • Uphold rigorous confidentiality and security measures concerning sensitive client information and proprietary corporate data.
    • Partner with cross-departmental teams to refresh account records and facilitate billing inquiries or service orders.
    • Execute regular data audits to verify adherence to internal quality benchmarks and relevant industry regulations.
    • Produce standard reports detailing data entry performance metrics and account status changes as directed by leadership.

    Requirements

    • Hold at least one to three years of relevant professional experience in data entry, administrative assistance, or a comparable area.
    • Show a track record of competence in managing customer accounts and executing data entry procedures.
    • Demonstrate superior attention to detail, with the capability to identify errors and anomalies within large volumes of data.
    • Exhibit strong organizational abilities and the flexibility to handle multiple priorities in a rapid-paced setting.
    • Possess excellent oral and written communication skills to facilitate effective collaboration with colleagues.
    • Be adaptable to the specific context of the Energy and Utilities industry, recognizing the critical nature of data accuracy in this field.
    • The compensation package for this position is estimated between $34 and $41 per hour, adjusted based on the candidate's experience and qualifications.

    Benefits

    • Competitive hourly compensation ranging from $34 to $41 based on experience.
    • Opportunities to work within a dynamic and essential industry sector.
    • A collaborative environment that values precision and operational efficiency.


    Numbers & Facts

    LocationJacksonville, FL (
    Remote
    )

    Skills

    • Administrative Skillsunmatched
    • Benchmarkingunmatched
    • Billingunmatched
    • Billing Recordsunmatched
    • Communication Skillsunmatched
    • Customer/Client Researchunmatched
    • Data Entryunmatched
    • Data Qualityunmatched
    • Detail Orientedunmatched
    • Energy & Utilitiesunmatched
    • Leadershipunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Performance Metricsunmatched
    • Presentation/Verbal Skillsunmatched
    • Regulationsunmatched
    • Reporting Skillsunmatched
    • Team Playerunmatched
    • Writing Skillsunmatched

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