We are looking for a detail-oriented individual to become a vital member of our Energy and Utilities division as a Customer Account Data Entry specialist. This role is essential for upholding the precision and reliability of our vast client records, guaranteeing that all account information remains up-to-date and trustworthy. The successful candidate will drive operational excellence by handling the accurate input and validation of customer data, a process that directly influences service quality and billing precision within the fast-moving energy sector.
Responsibilities
Perform high-volume data entry operations with a strong emphasis on both velocity and precision, ensuring all client account details are accurately logged in our systems.
Cross-reference incoming account information with original source documents to detect and promptly resolve any inconsistencies or discrepancies.
Uphold rigorous confidentiality and security measures concerning sensitive client information and proprietary corporate data.
Partner with cross-departmental teams to refresh account records and facilitate billing inquiries or service orders.
Execute regular data audits to verify adherence to internal quality benchmarks and relevant industry regulations.
Produce standard reports detailing data entry performance metrics and account status changes as directed by leadership.
Requirements
Hold at least one to three years of relevant professional experience in data entry, administrative assistance, or a comparable area.
Show a track record of competence in managing customer accounts and executing data entry procedures.
Demonstrate superior attention to detail, with the capability to identify errors and anomalies within large volumes of data.
Exhibit strong organizational abilities and the flexibility to handle multiple priorities in a rapid-paced setting.
Possess excellent oral and written communication skills to facilitate effective collaboration with colleagues.
Be adaptable to the specific context of the Energy and Utilities industry, recognizing the critical nature of data accuracy in this field.
The compensation package for this position is estimated between $34 and $41 per hour, adjusted based on the candidate's experience and qualifications.
Benefits
Competitive hourly compensation ranging from $34 to $41 based on experience.
Opportunities to work within a dynamic and essential industry sector.
A collaborative environment that values precision and operational efficiency.
Numbers & Facts
Location
Jacksonville, FL (Remote)
Skills
Administrative Skillsunmatched
Benchmarkingunmatched
Billingunmatched
Billing Recordsunmatched
Communication Skillsunmatched
Customer/Client Researchunmatched
Data Entryunmatched
Data Qualityunmatched
Detail Orientedunmatched
Energy & Utilitiesunmatched
Leadershipunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Regulationsunmatched
Reporting Skillsunmatched
Team Playerunmatched
Writing Skillsunmatched
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