Sign upLog in

Customer and Product Support Rep

Alta Equipment Group

Grand Rapids, MI

Apply
JOB DETAILS
SKILLS
Algebra, Auto Insurance, Business-to-Business (B2B), Communication Skills, Concrete, Construction, Construction Equipment, Customer Acquisition, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Develop and Maintain Customers, Diversity, Driver's License, Forklift, Geometry, High School Diploma, Lead Generation, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Maintenance Services, Mathematics, Microsoft Excel, Microsoft Outlook, Microsoft Word, PC Software, Physical Demands, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Product Support, Regional Sales, Rentals, Reporting Skills, Revenue Growth, Sales, Territory Development, Writing Skills
LOCATION
Grand Rapids, MI
POSTED
1 day ago

The account rep will be instrumental in achieving the department's business objectives through profitable revenue generation. This is a territory sales position, majority of time spent will be in the field conducting business to business sales calls. The responsibilities of the position consist of, but are not limited to:

  • Daily use of our customer relationship management system.
  • Quoting and selling repairs, preventative maintenance and maintenance contracts, parts and rental
  • Territory development with a focus on customer acquisition and retention
  • Team with the Branch Manager to develop new accounts
  • Collaborate with the sales department to generate leads for new equipment and aftermarket
  • Incorporates Alta's Guiding Principles into daily activities
  • Performs other duties as assigned
Qualifications:
  • High School diploma, or GED equivalent
  • Knowledge of forklifts and/ or construction equipment is a plus; however, candidates with comparable industry experience, a strong sales acumen and record of achievement will also be considered
  • Strong customer service skills
  • Possess excellent verbal and written communication skills
  • Proficient in the use of a personal computer and various software applications
  • Self-motivated
  • Must have valid driver's license, clean driving record and automobile insurance.
  • Computer programs - Microsoft Word, Excel, Outlook,& the Internet
  • Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
  • Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form.
Physical Demands/Work Environment:
  • Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl, taste/smell
  • Vision: No special vision requirements
  • Lift and/or Move Functions: Frequently will lift up to 25 pounds; Occasionally will lift 26 to 50 pounds
  • Work Environment: Frequently will work near moving mechanical parts, fumes or airborne particles
About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!

About the Company

A

Alta Equipment Group

Resume Resources

Free Resume TemplatesFree Resume Builder