This full-time role involves serving as the first point of contact for customers, building relationships, and providing personalized assistance.
Responsibilities include handling calls and emails, directing inquiries, promoting products, resolving customer issues, and maintaining compliance with policies.
Candidates should possess excellent customer service, communication, and problem-solving skills, with at least two years of banking or call center experience and a high school diploma or GED.
Work hours are 40 per week, including rotating evening and Saturday shifts.
Benefits include competitive pay ($22.25-$25.25), health insurance, 401(k) match, and tuition reimbursement.
Physical ability to lift up to 25 pounds is required.