Customer Billing SME Designer

Kforce Inc

Boston, MA

JOB DETAILS
SKILLS
Billing, Business Analysis, Business Services, CSS (Cascading Style Sheet), Cobol Programming Language, Customer1, Debugging Skills, Documentation, Financial Regulations, IBM CICS (Customer Information Control System), IBM DB2, Identify Issues, Information/Data Security (InfoSec), JCL (Job Control Language), Mainframe Computer, Maintain Compliance, Problem Solving Skills, Procedure Development, Project/Program Management, Regulatory Compliance, Resolve Customer Issues, Service Level Agreement (SLA), Software Design, Software Development, Testing, Time Management
LOCATION
Boston, MA
POSTED
21 days ago

Kforce has a client that is seeking a Customer Billing SME/Designer in Syracuse, NY.

Roles and Responsibilities:

  • Expert Knowledge: Provide specialized insights in CSS (Customer/1), service order and Billing
  • Application Development: Design, code, test, and debug mainframe applications using COBOL, JCL, DB2 and CICS
  • Project Collaboration: Work closely with business analysts, business team and project managers to understand requirements and implement solutions
  • Data Security & Compliance: Ensure adherence to financial regulations and data security policies
  • Documentation: Assist with project documentation and training materials
  • Liaison: Coordinate with support teams to ensure timely issue resolution
  • Knowledge Maintenance: Developing and maintaining an understanding of customer-specific business environments and service level agreements
  • Problem Resolution: Identifying and resolving customer problems using defined procedures and documenting troubleshooting efforts

About the Company

K

Kforce Inc

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/