Job Description
Customer Call Rep needs 1+ years experience
Customer Call Rep requires:
- Monday to Friday 8am to 4:30pm
- Call center
- Clerical/customer service experience
- Must pass preemployment, drug test
- Communicate well with team
- Grammar accuracy
Customer Call Rep duties:
- Responds to telephone inquiries and complaints using standard scripts and procedures
- Gathers information, researches/resolves inquiries and logs customer calls
- Communicates appropriate options for resolution in a timely manner
- Informs customers about services available and assesses customer needs
- Prepares standard reports to track workload, response time and quality of input
Numbers & Facts
| Location | Concord, New Hampshire |
Skills
Call Centersunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Reporting Skillsunmatched
Research Skillsunmatched
Resolve Customer Issuesunmatched
Scripting (Scripting Languages)unmatched
Time Managementunmatched
Level up your application
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder