Calendar Management, Change Requests/Orders, Claims Processing, Communication Skills, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, English Language, Insurance, Interpersonal Skills, Multilingual, Property and Casualty Insurance, Sales, Sales Closing Skills, Sales Management, Sales Presentation, Sales Prospecting, Spanish Language, Up-Selling
Join a team that cares about our customers and you! Robert Zeid-Farmers Insurance Agency in Rio Rancho, New Mexico, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary Range: $25000.00 - $60000.00 per year
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Develop insurance quotes, make sales presentations, and close sales.
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers and follow-up.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Provide exceptional customer service and support.
- Develop and maintain client relationships.
- Schedule appointments for sales staff to meet prospective customers.
- Provides on-going support to insurance clients as needed.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Handle customer renewals.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Excellent Communication/interpersonal skills.
- Professional phone etiquette.
- Career minded vision.
- Bilingual, fluent in both English and Spanish is beneficial.
- A Property & Casualty insurance license is preferred.
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Robert Zeid-Farmers Insurance Agency