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Customer Care Jobs in Missouri

Customer Care Associate Bilingual

Integrated Resources, Inc

Maryland Heights, Missouri

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Customer Support/Service, Documentation, Multilingual, Quality Metrics, Telephone Skills
LOCATION
Maryland Heights, Missouri
POSTED
2 days ago
Customer Care Associate BilingualResponsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. Performance expectations are to meet or exceed operations production and quality standards.

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Integrated Resources, Inc

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