Job Description
Are you experienced in customer service and looking for career advancements? Then we are looking for you! Come be a part of our lively Customer Care team as we take incoming calls to assist our customers with inquiries and help resolve any concerns!
Hourly Rate: $16 - $17
Are you passionate about…
- Collaborating with team members or third parties in order to resolve their issues or concerns?
- Providing feedback and offering suggestions to management about areas for improvement related to processes and efficiencies?
- Obtaining and delivering knowledge on company policies and procedures?
Are you looking for…
- Growth opportunities (the vast majority of our team members are promoted from within)?
- Business casual work environment?
- Low-cost employee health, dental vision, and medical
- Paid vacation, holiday, and sick days?
- 401(k) plan?
…then we have just the spot on our team for you!
Our ideal Customer Care Associate should have previous experience in a call center or financial branch setting and a High School Diploma or General Education Development (GED) Certificate. To be a successful Customer Care Associate, we are looking for an ethical, hardworking, and goal-oriented team member with the ability to demonstrate strong critical thinking skills in difficult and sensitive situations. Our Customer Care Unit cannot wait to meet our new team member!
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The duties listed are the essential functions of this position. Reasonable accommodations may be made unless they create an undue hardship to the Company. Physical and environmental requirements are representative of those needed to successfully perform the job.
Numbers & Facts
| Location | Greenville, South Carolina |
| Industry | Financial Services |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1962 |
| Website | https://www.loansbyworld.com/ |
About Company
It’s an exciting time to work for World Finance! We’re currently in a transition phase, working toward a better brand. Our executive team is very forward-thinking and as a result, they are very open to new ideas and suggestions. Having been in business since 1962, there is a great balance between brand stability and the opportunity to really come in and make a difference for the company, your colleagues, and our customers!
We’re expanding, evolving and inventing, every day. Rapid growth. Dynamic change. Unlimited opportunity. All are elements of an exciting future at World Finance. We help people realize their dreams, enjoy their lives and maintain financial security and peace of mind. As one of the nation’s largest consumer finance organizations, we serve more than half a million families with personal loans and other credit-related products. Through our nationwide branch network and Internet Lending Division, we provide high-quality origination, underwriting and personal loan services, primarily to non-prime consumers. We’ve been in business for the past 50 years, and are embarking on our most aggressive growth initiative in our history; bringing innovative new products to market and creating excellent opportunities for professionals who are as flexible, forward-thinking and committed to growth.
Though we operate under several names, all of our subsidiaries offer the same quality service. Our subsidiaries include World Finance, Amicable Finance Company, Colonial Finance Company, Freeman Finance Company, General Credit Company, Local Loans Company, Personal Credit Plan, Midwestern Loans, Inc., Peoples Finance Company, and Midwestern Financial.
Skills
- Call Centersunmatched
- Corporate Policiesunmatched
- Customer Support/Serviceunmatched
- Environmental Regulationsunmatched
- Equal Employment Opportunity (EEO)unmatched
- Geneticsunmatched
- High School Diplomaunmatched
- Problem Solving Skillsunmatched
- State Laws and Regulationsunmatched
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