Customer Care Associate - Night Shift

Benny's Car Wash

Baton Rouge, LA

JOB DETAILS
SALARY
SKILLS
Boring, Communication Skills, Customer Support/Service, Establish Priorities, Food Quality, Food Services, Identify Issues, Organizational Skills, Portion Control, Pricing, Problem Solving Skills, Resolve Customer Issues, Retail, Sales, Transaction Processing/Management, Waitressing
LOCATION
Baton Rouge, LA
POSTED
30+ days ago

Join Our Award-Winning Team in Baton Rouge - Where Work Meets Fun!

Are you ready to be part of something exciting? Weve been proudly recognized as one of the Best Places to Work for over 5 years, and now, were inviting YOU to join our dynamic and thriving team! Dont miss out on this full-time opportunity to grow, collaborate, and contribute to a winning team in one of Baton Rouges most celebrated workplaces.

Why Choose Us?

• Vibrant Work Culture: We believe work should be as enjoyable as it is rewarding! Join a team that prioritizes fun, positivity, and an uplifting atmosphere every day. • Team Spirit: If you thrive on collaboration, youre in the right place. Work alongside passionate professionals dedicated to achieving excellence and building each other up. • Hands-On, Never Boring: Get ready for a fast-paced, hands-on role where no two days are the same! Enjoy the variety and excitement of the service industry while solving challenges and delighting customers. • Career Growth at Your Fingertips: We dont just offer jobs-we offer careers! Unlock your potential with endless opportunities for personal and professional growth within a company that values your development. • Be the Best with the Best: Join a team recognized for excellence in customer service, and work alongside industry leaders in Baton Rouge. Build your skills and grow in a supportive and high-performing environment.

What Youll Do:

• Deliver Outstanding Customer Service: As the face of Bennys, youll make sure every customer leaves with a smile by going above and beyond in creating an excellent experience. • Process Sales & Transactions: Help customers with their purchases, manage the register, and ensure smooth sales transactions. • Merchandise & Store Maintenance: Keep shelves stocked, organized, and ensure the store stays clean and welcoming for every customer. • Manage Shift Duties: Balance your register at the end of each shift and assist in various tasks to keep things running smoothly. • Troubleshoot Customer Concerns: Use your problem-solving skills to address any customer issues with professionalism and care.

What Were Looking For:

• 1-2 years of proven customer service or retail experience- Youre a pro at making customers feel special! • Excellent communication skills - You know how to connect with customers and work well with teammates. • A calm demeanor under pressure - Youre cool, calm, and collected in fast-paced, high-energy situations. • Must be at least 18 years old and available to work weekends and holidays.

Food Service Responsibilities:

• Follow Recipes & Serve with a Smile: Prepare menu items, serve customers quickly and efficiently, and make sure every meal is up to Bennys high standards. • Ensure Food Quality: Follow guidelines for portion control, serving temperatures, and answer any questions customers may have about menu items, ingredients, and pricing.

What We Offer:

• Competitive Pay: $15/hour for full-time and part-time employees, with a $1.50 differential pay for overnight shifts. Plus, enjoy promotional incentives that reward your hard work! • Generous Benefits Package: Full-time employees receive paid time off (40 hours in the first year), increasing with tenure. We also offer tuition and professional development reimbursement, and medical, dental, vision, and supplementary benefits. • Employee Perks: Enjoy free car washes and discounted oil changes-a Bennys exclusive perk!

Certificates & Licenses:

• Must have or be able to obtain a Louisiana State and East Baton Rouge Parish liquor license and bar card.

Ready to Join Our Team?

At Bennys, our customers are our family, and so are our associates. If youre ready for a role thats as fun as it is rewarding, apply today! We cant wait to welcome you aboard! Ability to pass a drug screen and comprehensive background check.

About the Company

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Benny's Car Wash