Customer Care Associate

Mark of Mastery Consulting is currently expanding our Frontier Residential campaign in Venice, FL, and is looking for individuals ready to step into an Customer Care Associate role.
This position is ideal for someone who enjoys working with people, building communication skills, and contributing to a team focused on delivering both strong service and consistent results.

As part of our team, the Customer Care Associate role focuses on assisting customers through face-to-face interactions, answering questions, and helping guide them through available service plans.
This is a great opportunity to gain hands-on experience while developing confidence in both interactions and sales fundamentals.

Key Responsibilities as Customer Care Associate:

• Provide in-person assistance to customers as part of the Customer Care Associate.
• Answer questions and explain service options clearly and professionally. 
• Support daily sales efforts by helping customers make informed decisions. 
• Maintain a positive and solution-oriented approach when handling customer concerns. 
• Track interactions and update records to ensure accurate reporting. 
• Collaborate with team members to maintain consistency in both service and sales. 

Customer Care Associate

• Strong communication skills and a willingness to engage with customers. 
• Ability to work in a fast-paced, customer-facing environment.
• Positive attitude and eagerness to learn.
• A high school diploma or GED is preferred. 
• Interested in learning skills related to customer support and sales as part of the Entry Level Customer Support.

As an Customer Care Associate team member, your ability to communicate effectively and support sales efforts will play a key role in your growth. Start your career as an Customer Care Associate with Mark of Mastery Consulting, and apply now!