Customer Care Associate (Outpatient)

Customer Care Associate (Outpatient) – Contract (17 Weeks)

Contract Dates: 05/18/2026 – 09/13/2026
Location: California 95482
Pay: $587 – $675/week

Schedule

• Day Shift

• 40 hours/week

• 8-hour shifts (Monday–Friday)

• Auto Offer

Position Summary & Responsibilities

• Provide front office support and high-quality customer service

• Answer calls, schedule, register, and check in patients

• Verify insurance, process forms, and maintain accurate records

• Coordinate referrals and obtain authorizations

• Handle payments, balance cash drawer, and manage billing data

• Maintain clean, organized front desk and waiting areas; perform quality checks

• Support clinic operations, reporting, and administrative tasks

Required Qualifications

• Strong customer service skills

• Ability to perform front office and administrative duties

• Experience with patient registration, insurance verification, and data entry

• Basic computer and office system proficiency

Preferred Qualifications

• High School Diploma/GED (preferred)

• Associate’s/Technical Degree or equivalent experience (preferred)

• Bilingual abilities

Key Traits

• Integrity

• Self-starter

• Team player

• Critical thinker

• Problem solver

Organizational Requirement

• Must comply with required vaccinations (medical/religious exemptions may apply)