Customer Care Associate (Outpatient)

HiredFirst

Ukiah, CA

JOB DETAILS
SALARY
$587–$675
SKILLS
Administrative Skills, Billing, Clinical Support, Customer Support/Service, Data Entry, Data Management, High School Diploma, Medical Office Administration, Operational Support, Organizational Skills, Outpatient Care, Patient Registration, Record Keeping
LOCATION
Ukiah, CA
POSTED
Today

Customer Care Associate (Outpatient) – Contract (17 Weeks)

Contract Dates: 05/18/2026 – 09/13/2026
Location: California 95482
Pay: $587 – $675/week


Schedule

  • Day Shift

  • 40 hours/week

  • 8-hour shifts (Monday–Friday)

  • Auto Offer


Position Summary & Responsibilities

  • Provide front office support and high-quality customer service

  • Answer calls, schedule, register, and check in patients

  • Verify insurance, process forms, and maintain accurate records

  • Coordinate referrals and obtain authorizations

  • Handle payments, balance cash drawer, and manage billing data

  • Maintain clean, organized front desk and waiting areas; perform quality checks

  • Support clinic operations, reporting, and administrative tasks


Required Qualifications

  • Strong customer service skills

  • Ability to perform front office and administrative duties

  • Experience with patient registration, insurance verification, and data entry

  • Basic computer and office system proficiency


Preferred Qualifications

  • High School Diploma/GED (preferred)

  • Associate’s/Technical Degree or equivalent experience (preferred)

  • Bilingual abilities


Key Traits

  • Integrity

  • Self-starter

  • Team player

  • Critical thinker

  • Problem solver


Organizational Requirement

  • Must comply with required vaccinations (medical/religious exemptions may apply)

About the Company

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HiredFirst