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Customer Care Coordinator

Ultimate Staffing Services
  • Irvine, California
    1 day ago

    Job Description

    Ultimate Staffing (Customer Care Coordinator)

    Long-Term Contract Position

    Ultimate Staffing Services is looking to hire a customer care coordinator to join an automotive manufacturer in Irvine, CA. This is a long-term contract opportunity offering valuable experience in a professional corporate environment.

    Pay: $24/hour

    Schedule: M-F 8:00am-5:00pm

    What You'll Do

    • Communicate with customers, automotive dealerships, and third parties by phone and email
    • Research and resolve customer concerns
    • Document interactions and case activity in a CRM system
    • Research warranties, policies, programs, and applicable laws
    • Collaborate with team members and management to meet department goals

    What We're Looking For

    • Bachelor's degree or educational equivalent
    • Strong written and verbal communication skills
    • Critical thinking and problem-solving abilities
    • Excellent organization and time management
    • Proficiency in Microsoft Office and Excel
    • Typing speed of 65+ WPM
    • Customer service or office experience preferred, but not required

    Automotive experience is not required. Training will be provided.

    All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

    Numbers & Facts

    LocationIrvine, California

    Skills

    • Automotive Manufacturingunmatched
    • Communication Skillsunmatched
    • County Ordinancesunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • State Laws and Regulationsunmatched
    • Time Managementunmatched
    • Typingunmatched
    • Writing Skillsunmatched

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