Customer Care

LanceSoft Inc

Madison, WI

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Customer Support/Service, Procedure Development, Product Marketing, Sales
LOCATION
Madison, WI
POSTED
29 days ago
Roles related to the sales and marketing of Clients products, maximising value from the sale of products, and the identification and fostering of alliances and new business opportunities.Provides internal and external customers with services via telephone in a variety of topics requiring specific technical knowledge.IMPACT: Limited impact on others.COMPLEXITY: Uses clearly defined procedures to perform basic, repetitive, manual tasks.ACCOUNTABILITY/ INDEPENDENCE: Accountable for efficiency and accuracy of own routine day-to-day task execution; works under close supervision with little autonomy.EXPERIENCE: Does not require any formal training or prior experience other than training-on-the-job.ORGANIZATION: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance.Entry level position, no prior knowledge or previous experience required.Typically HS dipoloma/equivalent is required

About the Company

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LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/