Benefits:- 401(k) matching
- Competitive salary
- Opportunity for advancement
ABOUT THE ROLE
As a
Customer Care Manager at Jack Boyajian Insurance Agency, you’ll help people protect what matters most. We serve our community with integrity, care, and real support—whether someone is navigating a claim or customizing an insurance plan.
This role oversees
day-to-day service and sales operations and ensures customers have a positive experience. It focuses on
communication, organization, and coordinating customer interactions.
RESPONSIBILITIES
- Manage customer inquiries and support daily service/sales activities
- Coordinate team communication to keep workflows efficient
- Assist with account updates, billing inquiries, and policy reviews
- Track customer service metrics and report progress to the agent
- Support community engagement and customer outreach initiatives
QUALIFICATIONS
- Excellent communication and organizational skills
- Strong attention to detail and ability to manage multiple priorities
- Prior experience in customer service, office management, or administrative support (preferred)
- Must have your Property and Casulty license.