Benefits:- Paid time off
- Wellness resources
- 401(k) matching
- Donation matching
You May Be a Great Fit as a Customer Care Manager at Jack Boyajian - State Farm Agent
if: - You’re the person people call first when life goes sideways — calm, steady, and ready to help.
- You genuinely care about your community and want to make a positive impact on the people around you.
- You’re a natural relationship-builder who earns confidence quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently providing options.
- You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 5952 Temple City Blvd, Temple City CA 91780
& 3324 E Colorado Blvd, Pasadena CA 91107
Our office is built on helping people—pairing great insurance guidance with a positive team culture.
If you’re looking for growth, teamwork, and a rewarding place to build your future, this is where you’ll belong.At Jack Boyajian - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us
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Seeking a
Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities- Manage customer inquiries and support daily service activities.
- Coordinate team communication to maintain efficient workflows.
- Assist with account updates, billing inquiries, and policy reviews.
- Track service metrics and report progress to the agent.
- Support community engagement and customer outreach initiatives.
Qualifications- Excellent communication and organizational skills.
- Strong attention to detail with the ability to manage multiple priorities.
- Prior experience in customer service, office management, or administrative support preferred.
- Must be able to obtain applicable state insurance licenses.