Sign upLog in

Customer Care Rep

Trilogy Health Services

Hilliard, OH

Apply
JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Detail Oriented, High School Diploma, Long-Term Care, Multitasking, Organizational Skills, Pharmacy, Team Player, Telephone Skills
LOCATION
Hilliard, OH
POSTED
Today
Overview

Careers close to home and your heart

Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

Responsibilities

This position will work closely with the 3rd shift pharmacist following up on customer phone calls after hours and must possess effective and professional communication skills. Background in long-term care is preferred.
  • This position requires good phone etiquette, organizational skills, and the ability to multi-task and pay close attention to detail.
  • Will perform designated pharmacy compliance tasks assigned to the position.
  • Provide support to 3rd shift pharmacist and pharmacy team as delegated.
  • Ensure that our customers are the first priority on 3rd shift.
Qualifications

Pharmacy technician certification is required within 90 days of hire for this position.

Candidates must be a friendly and hard working person who works well independently and as part of a team. Good organizational skills, knowledge of prescription terminology, and the ability to prioritize and multi-task in a fast-paced and changing environment is required. New hires who are not certified will have 90 days to obtain certification. Ability to work and communicate well with others to ensure the success of the company is a must.
  • Detail oriented
  • Customer service skills
  • Telephone etiquette skills
  • Able to sit for long periods of time
  • Available to work overtime when needed
  • Knowledge of medical language and abbreviations
  • High school diploma or GED

*CB103

#pharmacy

About the Company

T

Trilogy Health Services

Since 1997, we’ve dedicated ourselves to being the best healthcare company in the Midwest by providing exceptional, comprehensive care to seniors in every community we serve. We operate multiple senior health communities throughout Kentucky, Indiana, Ohio and Michigan. To meet every need of the aging population, we have designed our communities to offer a full range of services, from independent and assisted living, to skilled nursing and rehabilitative services. Whether a resident requires short-term rehabilitative care, or ongoing nursing care, our programs help our residents live the highest quality of life possible.

At Trilogy Health Services, our motto of being compassionately committed to excellence in customer service is evident in everything we do. We believe that our company culture, values, and superior service standards are what define “The Trilogy Difference.” Not only do we provide excellence in customer service to each resident, but we are also committed to serving those around our residents, including our communities and our employees.

The Trilogy culture is built upon our Trilogy Service Standards, which emphasize exceeding customer expectations in all areas, including resident activities and programming, fine dining, family care and employee care to name a few. Each service standard is designed to provide an exceptional service experience, whether you are a Trilogy resident, family member, employee or community member. Cultural Leadership is the driver for our success, and our cultural map that guides us on our journey is our Mission Statement.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1997
WEBSITE
http://trilogyhs.com/

Resume Resources

Free Resume TemplatesFree Resume Builder