Starting pay $15.00 - $16.00/hour, depending on experience. Plus health benefits (available for associates who want them starting at $10 per week). Employee discounts on Rooms To Go furniture purchases. Bilingual preferred.
Join the Rooms To Go customer service team! Work in our brand new call center facility in Seffner, Florida. Associates in our Customer Care department:
At Rooms To Go's Care Center, we care for you as you care for our customers. Whether you are already a Customer Care professional or just starting out, this is where you want to be! Our associates are appreciated as part of a team and love Rooms To Go and helping to serve our customers. Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US – with approximately 200 stores in ten southern states, we are focused on expansion and innovation. There has never been a better time to join the Rooms To Go family, and as we continue to grow, an increasing number of opportunities are available for our team members to expand and grow their careers into specialized care positions, team leaders and supervisors or managers within the Customer Care department. Customer care representatives also have an opportunity to move to other Rooms To Go departments as positions become available.
Now is a great time to join our team as we upgrade our Care Center technologies and practices. We are integrating work from home opportunities and transitioning to a more flexible scheduling format. Come grow with us during this exciting time.
Opportunities available for two possible working schedules:
Our Work From Home ("WFH") Program
Customer Service associates with suitable high-speed internet, work performance and professional working conditions will have the opportunity to apply to WFH following your first 75 days of employment onsite.
What we're looking for:
About Rooms To Go
Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.
Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.
Whether you're looking to launch your career or take the next step, it's a great time to join our team—there's always room for you to grow with us!
Rooms To Go benefits:
Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Applicants must be authorized to work in the U.S.
Along with the creation of this great furniture company, an exciting and innovative way to shop furniture was born. Rooms To Go introduced the concept of displaying and packaging furniture in complete room settings. Our designers coordinate each room's colors, fabrics and accessories to the last detail, so customers don't have to. This approach affords customers a simplified shopping experience and increased savings when buying an entire room. Trained, knowledgeable and courteous Rooms To Go sales associates create the hassle free, comfortable environment customers enjoy in our showrooms.
Rooms To Go's incomparable delivery promise ensures customers receive their new furniture in days, not months. Our fast and easy furniture delivery is realized through state-of-the-art Rooms To Go distribution centers, housing hundreds of thousands of furniture pieces ready for delivery today.
The Rooms To Go Furniture Revolution is the direct result of the finest sales, merchandising, advertising, operations, customer service and finance initiatives in the furniture industry. Our complete focus is to embrace change, and to respect and respond to our customer base. Certainly our policy of fashion at an affordable price generates high traffic through the front door, but it is the Rooms To Go Team that builds the loyalty and trust that keeps our customers coming back.
Rooms To Go recognizes that our over 5,000 associates are the nucleus of our continued success. We hire the finest candidates, who are career oriented and motivated. We value the individuality and creativity of our associates and recognize them on a regular basis. The executive team provides the vision; as service leaders, they are the coaches. They empower and believe in people achieving excellence in their work and lives. They love the business and refuse to accept mediocrity. Integrity and honesty are part of your benefit package at Rooms To Go.
Along with competitive pay, Rooms To Go offers excellent and affordable health insurance, a 401(k) plan with discretionary match, dental, vision, life, and disability insurance. Paid time off includes a week of paid vacation after only six months of employment, personal time and paid holidays. We are proud of our Wellness Program that offers our associates contests, weight loss and activity programs, discounts, and information to stay healthy. Many of our positions offer individual or team incentives to recognize and reward our associates. Rooms To Go associates enjoy a fast paced, innovative, team environment that focuses on giving our customer's an amazing buying experience.