Customer Service Rep / Fully Remote - Anywhere in U.S./ Great Pay / Unlimited PTO / Medical-Dental-Vision Insurance available day one / 401(k) plan -
As a Customer Care Representative you'll...Use strong customer empathy to inspire nonprofits and build long-lasting relationships;
Answer questions from a wide-range of nonprofits about Classy products and services;
Build the brand of a fast-growing start-up through professional and timely communication;
Solve complex customer problems FAST by collaborating across Classy teams;
Become an expert on a state-of-the-art SaaS solution and how nonprofits use it to fundraise;
Work as part of a team to deliver shared goals while also thriving autonomously;
Improve processes, systems and customer interactions;
Serve as the voice of the customersby passing along critical insights to the product team
Hiring Fast >>.Estimated Salary: $20 to $28 per hour based on qualifications
| Location | New York (Remote) |