Customer Care Representative

Climate Control Services
  • Boynton Beach, FL
  • $20 Per Hour
  • Full-time
27 days ago

Job Description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts

On-Site | Boynton Beach, FL (1740 Corporate Drive, Boynton, Beach, FL 33426)
$20/hr base + sales commissions and uncapped SPIFFs
Monday–Friday, 8am–5pm + rotating on-call


Who We Are:
Right Away Home Services (RAHS), parent company of Climate Control Servies, is Florida's fastest-growing HVAC and home comfort company. We book fast, show up fast, and deliver top-tier service — and we need a CCR who moves just as fast.


What You'll Do:


  • Handle inbound calls and convert every real opportunity into a booked job using proven scripts
  • Make daily outbound calls to past customers and new leads — cold calls, maintenance reminders, follow-ups, reviews, duct cleaning, memberships, and more
  • Manage and confirm jobs on the schedule, acting as dispatcher and keeping the board moving
  • Serve as a front-line customer service representative for our brands
  • Take a rotating on-call shift covering 8pm–8am. Here's the good news: our AI answers the overnight calls. You're only stepping in for escalations or true after-hours emergencies the AI can't handle — not fielding every ring
  • Pitch in on other admin duties as needed
  • Hit your targets. Get rewarded. Simple.
This Role Is NOT For You If:


  • You want to work from home — this is 100% in-office, every day, at our St. Petersburg location
  • You're not willing to take a rotating on-call shift (8pm–8am) backing up our AI phone system
  • You aren't willing to make outbound cold calls
  • You can't follow a script or think sales isn't your job
  • You need everything to move slowly — this is a fast-paced role for someone with strong computer skills who can think on their feet
What You Get:


$20/hr base + sales commissions and SPIFFs
  Bonus incentives for performance, sales, and productivity
  Health, dental, and vision insurance
 ️ PTO + Paid Training
  Real opportunity for growth — not lip service
  Fun, fast-paced culture with people who actually want to win


What We're Looking For:


️ Confident communicators who don't fold under pressure
 ️ Strong computer skills and the ability to multitask at speed
 ️ Sales-first mindset — if you can't upsell, this isn't the job
 ️ Organized, dependable, and hungry to grow
 ️ Team players who thrive in a competitive environment

Numbers & Facts

LocationBoynton Beach, FL
Job TypeFull-time
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Skills

  • Administrative Skillsunmatched
  • Artificial Intelligence (AI)unmatched
  • Cold Calling Skillsunmatched
  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • HVACunmatched
  • Health Insuranceunmatched
  • Housekeeping/Cleaningunmatched
  • Multitaskingunmatched
  • On Callunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Sales Commissionunmatched
  • Scripting (Scripting Languages)unmatched
  • Telephone Skillsunmatched
  • Up-Sellingunmatched
  • Vision Planunmatched
  • Work From Homeunmatched

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