Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place.
Responsibilities
Greet owners as they arrive
Check-in animal patients for their appointments
Collect and confirm pet and owner information
Answer phones
Schedule, confirm, and cancel appointments
Process payments
Other administrative duties, as assigned
cross train to assist Assistants and Veterinarians
Qualifications
Excellent customer service skills
Effective communication with clients and coworkers
Comfortable working with a variety of animals
Proficient in Microsoft Office, scheduling software, and other technology
Numbers & Facts
Location
CRYSTAL LAKE, IL
Job Type
Full-time
Skills
Administrative Skillsunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Health Insuranceunmatched
Microsoft Officeunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
Veterinary Medicineunmatched
Vision Planunmatched
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