Job Description
Create your legacy with us! For over 100 years, the Overhead Door brand has led the industry. We are seeking a motivated and detail-oriented professional to provide excellent service to our customers. Be a part of our team!
- Customer Engagement: Able to Greet customers in a courteous, friendly, and professional manner via phone, email, chat, or in-person
- 2-4 years prior experience required, industry experience preferred.
- High School Diploma or equivalent required.
- Customer Engagement: Able to Greet customers in a courteous, friendly, and professional manner via phone, email, chat, or in-person
- 2-4 years prior experience required, industry experience preferred.
- High School Diploma or equivalent required.
- Reviews and determines final disposition of returns and allowances and labor claim requests.
- Quotes prices for special doors and coordinates special product orders with plant personnel.
- Maintains relationships with source plants and vendors for accurate pricing and applications.
- Supports on-boarding of new customers.
- Understanding of Returns and Allowances.
- Reviews and determines final disposition of returns and allowances and labor claim requests.
- Quotes prices for special doors and coordinates special product orders with plant personnel.
- Maintains relationships with source plants and vendors for accurate pricing and applications.
- Supports on-boarding of new customers.
- Understanding of Returns and Allowances.
Numbers & Facts
| Location | Lewistown, PA |
| Job Type | Full-time |
| Industry | Construction |
| Company Size | 1,500 to 1,999 employees |
| Year Founded | 1921 |
| Website | http://www.overheaddoor.com |
About Company
Overhead Door Corporation pioneered the upward-acting door industry, inventing the first upward-acting door in 1921 and the first electric door opener in 1926. Today, we continue to be the industry leader through the strength of our product innovation, superior craftsmanship and outstanding customer support, underscoring a legacy of quality, expertise and integrity. With four operating divisions (Access Systems Division, Genie, Horton, TODCO) and 22 manufacturing facilities across the US, UK and Europe, we are committed to offering products and services that provide safety, security and convenience to satisfy our customer's needs. That's why design and construction professionals specify Overhead Door Corporation products more often than any other brand.
Skills
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- High School Diplomaunmatched
- Onboardingunmatched
- Pricingunmatched
- Vendor/Supplier Sourcingunmatched
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