Customer Care Representative Onsite

SynergenX Health Holdings LLC

Houston, TX

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Call Centers, Call Volume, Clinical Medicine, Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, High School Diploma, Medical Record System, Multitasking, Patient Care, Resolve Customer Issues, Team Player, Training/Teaching, Vision Plan, Weight Management
LOCATION
Houston, TX
POSTED
2 days ago

Are you passionate about helping others and ready to make a difference in people’s lives? SynergenX Health is seeking Full-Time Inbound Customer Care Representatives to join our team! This role focuses on weight loss and clinical care, providing meaningful work in a supportive and dynamic environment.

We offer paid training and the opportunity to grow within a company that values both its employees and patients.

Why Join Us?

  • Meaningful Work – Help patients on their weight loss journey.

  • Competitive Pay & Benefits – $19.50 hourly/ Health, dental & vision insurance, 401K with match, paid time off, tuition reimbursement, employee discounts, and more.

  • Career Growth – Professional development and advancement opportunities.

  • Supportive Team – Work alongside a collaborative and dedicated staff.

Schedule:

  • Monday–Friday, 9am - 6pm

  • Two weeks of paid on-site training.

Responsibilities:

  • Answer incoming calls and messages promptly and professionally.

  • Schedule patient appointments in the EHR system.

  • Handle inquiries, complaints, and routing with accuracy and care.

  • Document all communications in the CRM platform.

  • Provide excellent customer service and support administrative tasks as needed.

Qualifications:

  • High School Diploma or GED.

  • 1+ year of high-volume call center experience.

  • Experience with CRM or EHR software (minimum one year).

  • Strong communication skills, attention to detail, and ability to multitask.

  • Professional demeanor, positive attitude, and good judgment.

  • Must pass a routine criminal background check.

Benefits:

  • Medical, Dental, & Vision Insurance

  • Short/Long-Term Disability & $50K Life Insurance Policy

  • 401K with up to 5% match

  • Paid Time Off with annual increases

  • 6 paid holidays off

  • Tuition reimbursement (after 6 months FT)

  • Employee service discounts (for you + one)


Ready to make a difference? Apply today to join SynergenX Health and help us provide exceptional care to our patients!

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About the Company

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SynergenX Health Holdings LLC