Customer Care Representative

Job Title: Customer Care Representative
Job Location: Phoenix, AZ (ONSITE on TUESDAYS)
Project Duration: 12 monthswith possible extension
 
Job Description
This will be an outbound call center position. Employees with be calling and emailing clients to give them updates on their orders. 
Employees will work from a set list of orders that are priority and work to contact and update the client as to the status of their order. 
Employees will utilize internal systems to track and notate their work and who they have updated. 
 
Resource must be willing to work a schedule between 6A - 6P AZ, Will be required to be ONSITE on TUESDAYS (subject to change)
Candidate must reside near the Phoenix area
 
Job Requirements:
Candidates must have customer service experience, call center experience preferred.
Must be able to multi task and problem solve.
Experience utilizing Microsoft Excel and Outlook are preferred.