Customer Care SME: Remote Diagnostics & Product Feedback

Custom Truck One Source

Kansas City, MO(remote)

JOB DETAILS
SKILLS
Customer Support/Service, Diagnostics Solutions/Software, Heavy Equipment/Vehicles, Training Program Development, Willing to Travel
LOCATION
Kansas City, MO
POSTED
2 days ago

Custom Truck One Source in Kansas City seeks a Subject Matter Expert (SME) to serve as a primary technical escalation resource for service operations and customers. The role entails providing remote diagnostic guidance, developing training programs, and collaborating with engineering on product feedback. The position requires advanced technical knowledge and 10+ years of relevant experience in heavy equipment or related industries. This office-based role may involve occasional travel to customer sites.#J-18808-Ljbffr

About the Company

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Custom Truck One Source