Working at the Cumberland, you become part of something special. We're a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.
Our goal is to be a company where every employee feels valued, visible, and heard. To be inclusive and diverse, allowing our workforce to thrive. We aim to spark creativity by encouraging colleagues to have a voice and by not only listening to that voice but really hearing what they have to say.
We call this 'belonging' and it's our vision of a workplace where our people can be their authentic selves. Where family-friendly and flexible working practices are adopted and encouraged.
We're looking for Customer Care Specialists to join our Customer Care team and deliver a standout service to our customers who contact us by telephone or online.
We have multiple Part-Time positions available across morning and afternoon shifts.
Our Promise to You:
We'll promote a healthy work-life balance to support your wellbeing and personal life. With a range of working hours and shift patterns available, we have something to suit everyone!
Working part-time on 20 hours per week, you'll work shifts within our Customer Care operating hours of 8am to 7pm on weekdays and 8.30am to 4pm on Saturdays. These shifts will cover mornings or afternoons, supporting peak demand times.
You'll be supported by a people leader who makes regular time for your personal development journey, to support your long-term your career with us.
The Benefits
Salary - starting on £14,026 p.a. , following training you'll move to £14,993.06 p.a. (FTE £28,112 p.a.)
Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
Learning and Development opportunities - We want you to grow in your role. We'll work together to support your personal and professiona
| Location | Carlisle, PA |