Customer Care Specialist

TempExperts
  • Clearwater, FL
  • $22 Per Hour
  • Quick Apply
30+ days ago

Job Description


Customer Care Specialist
Location: Clearwater, FL (Onsite)
Schedule: Full-Time
Pay: $22/hour

Now Hiring: Patient Support / Customer Care Specialists

TempExperts is partnering with a rapidly growing healthcare technology organization to hire 10+ Patient Support / Customer Care Specialists due to increased patient demand.

This is an excellent opportunity to join a mission-driven company that is transforming patient recovery through innovative medical technology—all while building a stable and rewarding career.

Why You’ll Love Working Here:
  • Be part of a mission-driven organization improving patient outcomes nationwide.
  • High-growth environment with strong career advancement opportunities.
  • Collaborative, team-oriented culture where your work truly makes an impact.
  • Exposure to a cutting-edge healthcare technology space
  • Stable, full-time hours with immediate openings available

What You’ll Do:
  • Serve as the primary point of contact for patients, clinics, and healthcare providers.
  • Handle inbound and outbound calls, emails, and messages with professionalism and urgency.
  • Educate patients and customers on medical products, usage guidelines, and delivery timelines.
  • Support internal teams with order processing, tracking, and follow-up.
  • Monitor open orders and backorders to ensure timely fulfillment.
  • Accurately document all interactions in CRM or EMR systems.
  • Resolve customer concerns while maintaining HIPAA compliance.

What We’re Looking For:
  • 2+ years of customer service, call center, or dispatch experience.
  • Experience handling high-volume communication (phone, email, chat).
  • Strong communication, organization, and problem-solving skills.
  • Ability to work onsite with consistent attendance.
  • Spanish bilingual skills are a plus, but not required.

Apply Today:
If you enjoy helping others, thrive in a fast-paced environment, and want to be part of a company making a real difference in healthcare—this is your opportunity.

Apply now with your updated resume. Interviews are happening immediately.


TempExperts is an Equal Opportunity Employer.

Numbers & Facts

LocationClearwater, FL

Skills

  • Call Centersunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Healthcareunmatched
  • Healthcare Providersunmatched
  • Leading Edge Technologyunmatched
  • Maintain Complianceunmatched
  • Medical Productsunmatched
  • Multilingualunmatched
  • Order Processingunmatched
  • Order/Customer Fulfillmentunmatched
  • Patient Careunmatched
  • Patient Educationunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Time Managementunmatched

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