Customer Care Specialist

Job Description:

Now hiring for a Customer Care Specialist

Location: Based out of Eden Prairie, MN (this is a remote position)

Pay Rate: $20.00 per hour

From "Hello" to "Happy Customer". Be the Difference!

Looking for Customer Care Specialist jobs in Eden Prairie where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

If your skills and experience are a good match for this role, please apply today.

What You Will Do

As a Customer Care Specialist, you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

The Customer Care Specialist provides customer support that helps strengthen relationships and maintain a positive experience throughout every interaction. This role requires strong communication skills, attention to detail, and a commitment to delivering quality service.

Successful Customer Care Specialist candidates understand the importance of listening carefully, responding professionally, and following through on customer requests. Organization and teamwork contribute to successful service outcomes.

Education Requirements

• Associate's degree or equivalent experience

Experience Requirements

• 2+ years of customer service experience or an equivalent combination of education and experience
• Ability to provide professional, courteous, and solution-focused customer service
• Intermediate to advanced computer skills, including using Microsoft Office - Excel, Word, and PowerPoint
• Excellent organizational skills with the ability to manage multiple priorities
• Commitment to professionalism, accuracy, and customer satisfaction
• Working knowledge of Salesforce

Skills and Qualifications

• Advanced troubleshooting, strong problem-solving, and organizational skills
• Ability to deal patiently with problems and complaints and to remain courteous when faced with difficult or angry customers
• Superior phone and customer service skills/etiquette
• Excellent verbal, written, listening, and interpersonal skills
• Ability to handle confidential information
• Ability

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"Communication through Email & text is top tier." Staffmark Customer Care Associate

Your next customer service paycheck starts here - Apply today.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.