Collectors Universe Inc. is seeking a hands-on Supervisor, Beckett Customer Care to lead the daily operations of our Plano, TX in-office Customer Care team.You will coach Team Leads and Representatives, drive service levels and KPIs, and ensure a superior customer experience across phone, email, and other channels. The role requires 5+ years in customer service, 3+ years in leadership, and strong communication with CRM tools such as HubSpot, Salesforce, and Zendesk.#J-18808-Ljbffr