Administrative Skills, Calendar Management, Call Center Operations, Call Centers, Communication Skills, Corporate Event Management, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Event Management, Inside Sales, Interpersonal Skills, Leadership, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Organizational Skills, Project/Program Management
Customer Center Coordinator
Stratford CT
Contract - 1st Shift
Pay Rate: $30/hr.
Benefits: medical, dental, vision, 401k
Position Summary
We are seeking a highly organized, customer-focused professional to support our Customer Center operations on a temporary basis for 6 to 12 months. This role is responsible for coordinating customer visits, supporting corporate events, managing administrative activities, and ensuring an exceptional experience for customers, employees, and executive leadership.
The ideal candidate is detail-oriented, adaptable, and comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
- Coordinate and support Customer Center activities and visitor experiences.
- Assist with planning and execution of customer meetings, events, and corporate functions.
- Maintain event calendars and visitor schedules.
- Prepare, manage, and distribute reports, presentations, visitor information packets, and other business documents.
- Provide administrative and operational support to Customer Center leadership and stakeholders.
- Collaborate effectively with customers, executives, sales teams, and internal departments to ensure seamless event execution.
- Manage multiple projects and changing priorities while maintaining a high level of professionalism and accuracy.
Qualifications
- Minimum of one year of professional work experience required.
- Associate or bachelor's degree preferred.
- Experience preparing and managing reports, event calendars, visitor communications, and related business documentation.
- Experience supporting or coordinating corporate events, meetings, or customer-facing activities.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Teams.
- Excellent organizational, communication, and interpersonal skills.
- Proven ability to interact professionally with executive leadership, customers, and employees at all levels.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Adaptable, resourceful, and able to thrive in a dynamic environment with changing priorities.
Preferred Traits
- Customer-service mindset with a passion for creating exceptional experiences.
- Professional presence with the ability to represent the organization positively.
A
Apollo Professional Solutions
Apollo Professional Solutions was founded by Gayle A. Williams in 1983 as a technical staffing firm supporting New England aerospace companies. Today, Apollo has grown into a $40 million year company, with 5 regional offices nationwide that offers diversified support to industries that include: defense, military, aeronautical, civil, food & beverage, healthcare, marine, pharmaceutical and scientific industries, as well as local government. We are an equal opportunity employers, that is also certified as a Women’s Business Enterprise by WBENC as well as the State of Massachusetts (SOWMBA Office.)