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Customer Data Artificial Intelligence Solutions (CDAIS) Data Scientist

Primary Talent Partners

Charlotte, NC

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JOB DETAILS
SALARY
$61–$71 Per Hour
SKILLS
Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Atlassian JIRA, Big Data, Cloud Computing, Computer Science, Continuous Improvement, Cost Control, Cross-Functional, Customer Experience, Customer Service Operations, Customer Support/Service, Customer/Client Research, Data Analysis, Data Modeling, Data Processing, Data Science, Electronic Medical Records, Leadership, Machine Learning, Mathematics, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft SQL Server, Natural Language Processing (NLP), Oracle Database, Power BI, Predictive Modeling, Product Development, Python Programming/Scripting Language, Reporting Dashboards, Revenue Growth, SQL (Structured Query Language), Simulation, Statistics, Trend Analysis
LOCATION
Charlotte, NC
POSTED
1 day ago
Primary Talent Partners has a new contract opening for a Customer Data Artificial Intelligence Solutions (CDAIS) – Data Scientist with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension. This is a hybrid position - 3 days a week in office.

Pay:$61.00 - $71.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.


Description:
Customer Data Artificial Intelligence Solutions (CDAIS) combines customer, meter and customer service data to identify opportunities that reduce costs, increase revenue, and resolve process breakages—ultimately improving company's customer experience for millions of customers across the eastern United States. We are seeking talented data and analytics professionals to join a dynamic, innovative team that plays a critical role in the success of the Customer organization.


What You'll Do:
  • You will leverage both technical and professional skills to deliver actionable insights and solutions that enhance customer experience and operational efficiency.

Key responsibilities include:
Technical Responsibilities
Engagement Planning & Communication (15%)
  • Plan epics, stories, and tasks for product development. Present complex ideas and collaborate with leadership and cross-functional teams.
  • Tools: Microsoft Teams, Jira, PowerPoint, Outlook
Data Wrangling & Transformation (45%)
  • Extract, transform, and analyze data from multiple sources and APIs (SQL Server, Oracle, AWS). Identify trends, anomalies, and insights to support advanced analytics and continuous improvement.
  • Tools: SQL, Python, AWS EMR, AWS SageMaker, Jupyter Notebook, Spark
Data Science Modeling (30%)
  • Develop diagnostic and predictive models to inform strategic decisions. Techniques may include NLP, regression, machine learning, semantic analysis, simulation, and optimization.
  • Tools: Python, AWS EMR, AWS SageMaker, Jupyter Notebook, Spark
Visualization & Reporting (10%)
  • Create impactful dashboards and visualizations to communicate trends and findings to leadership and teams.
  • Tools: Power BI Premium, Jupyter Notebook


Required Qualifications:
  • Bachelor's degree in Statistics, Mathematics, Engineering, Computer Science, or related field.
  • 1–3 years of relevant experience.


Preferred Qualifications:
  • Experience with cloud-based analytics platforms (primarily AWS).
  • Familiarity with customer service or utility operations.
  • Advanced ML techniques and big data processing experience.


Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com


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