Customer Data Steward

O'Reilly Automotive Inc

MO

JOB DETAILS
SKILLS
Analysis Skills, Automotive Industry, Best Practices, Business Administration, Business Analysis, Business Intelligence, Communication Skills, Computer Science, Conflict Resolution, Cross-Functional, Customer/Client Research, Data Analysis, Data Management, Data Quality, Data Science, Diving, Information Systems/Technology IS/IT Administration, Leadership, Manufacturing Data Management, Metadata, Microsoft Access Database, Microsoft Excel, Microsoft Word, Parts Sales, Philosophy, Presentation/Verbal Skills, Privacy Regulations, Problem Solving Skills, Quality Management, Record Keeping, Regulatory Compliance, Risk Analysis, SQL (Structured Query Language), Scripting (Scripting Languages), Stewardship, Stock Purchase Plans, Team Player, Training/Teaching, Writing Skills
LOCATION
MO
POSTED
30+ days ago

The Customer Data Steward is a subject matter expert who is responsible for the day-to-day management of data quality and compliance of customer data by enforcing data governance policies, survivorship and cleansing rules while identifying and resolving data quality issues through collaboration with various teams. The right candidate has a strong technical acumen and ability to act as a bridge between the business and IT departments.

ESSENTIAL JOB FUNCTIONS

  • Define, implement and enforce business rules, data quality and compliance requirements
  • Monitor data usage and identify potential risks or compliance issues
  • Analyze and resolve data exceptions and quality issues through SQL scripting
  • Identify patterns to enhance or adjust automated rules and cleansing
  • Assist in mastering customer data by defining and maintaining the golden record
  • Understand MDM concepts and tools to ensure consistency and accuracy of critical business data
  • Understand the data lifecycle, from creation to archiving and deletion
  • Collaborate with data owners, working groups and data custodians - escalating any issues as necessary
  • Provide training and guidance to data users on data governance policies and procedures
  • Create and maintain data dictionaries, metadata, lineage to provide transparency and context to data
  • Analyze and report on data quality insights and support BI reporting for senior leadership
  • Assist with special department projects as needed.
  • Foster a cooperative and engaging work environment, focusing on teamwork and collaboration
  • Conflict resolution and/or mediation skills
  • Ability to assess and maintain data governance, quality and compliance

SKILLS / EDUCATION / KNOWLEDGE / EXPERIENCE / ABILITIES

Required:

  • Bachelor's degree in computer science, information systems, business administration, or data science or equal level of experience
  • Experience with data integration, data quality tools, SQL scripting abilities
  • Proficiency in data management systems and reporting tools
  • Proactive, self-started comfortable diving into data
  • Analytical skills and expertise in data quality tools and techniques
  • Experience working on cross-functional teams
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Word, Excel and Access

Desired:

  • 2-4 years' experience in data stewardship, business analysis, or data governance
  • Understanding of data governance principles and best practices
  • Experience in data management, analysis, or governance roles
  • Knowledge of relevant data privacy regulations (e.g., GDPR, CCPA)
  • Automotive knowledge a plus

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

About the Company

O

O'Reilly Automotive Inc

It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.

Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.

During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.

The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.

Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.

We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1957
WEBSITE
https://corporate.oreillyauto.com/onlineapplication/careerpage