Customer Demand Planner

Eaton's ES AMER ARS division is currently seeking a Customer Demand Planner. This position is ONSITE Monday-Friday 8:00am-5:00pm at our El Paso, TX Eaton Location (1 Helen of Troy Ave).

The Customer Demand Planner is accountable to provide technical, order status, and sales support on Eaton CPA products, contractors, end users, field sales organization, and internal customers to help ensure that order objectives for the company are met. This role focuses on advanced analytics and process improvement in the areas of transaction processing.

The expected annual salary range for this role is $69000 - $85,000.00 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

In this role:

• Prepare detailed ongoing statistical analysis with respect to customer deliveries, schedule performance, workload reviews, customer complaints etc. so that trends may be identified, and corrective action taken as necessary.
• Analyze, prioritize, respond to, improve, expedite, coordinate and schedule customer's requests and orders to effectively service customer and distributor requirements.
• Provide metrics of order entry and daily attainment to MPS and leadership team.
• Serve as liaison between product line and the manufacturing plant in terms of order entry.
• Maintain capacity charts and tactical charts.
• Drive and execute process improvement focused on enhancing customer satisfaction, department and business needs.
• Work closely with the Engineering team to control incoming demand.
• Be a strong customer advocate within the organization while balancing business initiatives towards Profit Plan.
• Perform other tasks as required.

Qualifications:

Basic REQUIRED Qualifications:

• Bachelor''s degree from an accredited institution
• Minimum 2 years of experience in Supply Chain
• Minimum 2 years of experience in customer service in a manufacturing, industrial, or distribution center.
• No relocation benefit is offered for this position. Only candidates within a 50-mile radius of El Paso TX will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STM OPT plans, F-1 to H-1B, H1-B cap registration, O-1, E-3, TN status, 1-485 job portability, etc

Preferred Qualifications:

• Bachelor''s degree in Supply Chain, Logistics, Business from an accredited institution
• Experience implementing continuous improvement initiatives
• Bilingual in English and Spanish
• 5+ years of Supply Chain Experience
• Six Sigma Green Belt Certification

#LI-MI1

Skills:

• Drive for Results
• Accountable
• Passionate
• Ethical
• Builds Organizational Capability
• Thinks and Acts Strategically

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant''s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.