Customer Demand Specialist

Job Description

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Job Title: Customer Demand Specialist

Posting Start Date: 7/15/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

The Demand Specialist plays a critical role in aligning customer demand with operational execution by serving as a strategic liaison between customers, Supply Chain, and Customer Success organization. This position is responsible for driving customer satisfaction, improving delivery performance, managing order fulfillment priorities, and ensuring customer requirements are effectively translated into actionable supply chain plans.

This role drives an exceptional customer experience through proactive demand management, order prioritization, and cross-functional collaboration to improve on-time delivery performance and supply chain responsiveness.

This position requires access to information which is subject to stringent controls under the International Trac in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be a U.S. citizen or national, U.S. lawful permanent resident, person granted asylee status in the U.S., or person admitted into the U.S. as a refugee.

Job Requirements

• Own demand management activities for assigned product families, including backlog management, forecast analysis, open order review, and proactive communication of order status, risks, and recovery plans to internal stakeholders and customers.
• Coordinate and execute customer expedite requests, schedule changes, and order cancellations in accordance with established delegation of authority requirements.
• Partner cross-functionally with Planning, Procurement, Manufacturing, Logistics, and Customer Service teams to balance customer requirements with operational capabilities while driving delivery performance.
• Develop trusted relationships with key customer contacts by providing proactive communication, problem resolution, and consistent execution of commitments.
• Collaborate with Customer Excellence and commercial teams to analyze customer forecasts, manage Lines of Balance (LOBs), identify demand trends, and support customer scorecard reviews.
• Identify supply risks, demand shifts, and delivery constraints through proactive analysis and drive mitigation actions with Operations and Supply Chain teams.

What your background should look like

• Demonstrated ability to analyze demand patterns, delivery performance, and operational data to support informed business decisions.
• Ability to effectively influence and collaborate with stakeholders across multiple levels and functions.
• Advanced proficiency in Microsoft 365 applications, particularly Excel, Teams, PowerPoint.
• Able to work with all levels within the Supply Chain.
• Experience managing schedule agreements and customer forecasts.
• Bachelor's degree strongly preferred and/or minimum 3 years' experience in an account management or production planning role.
• SAP and MRP strongly preferred

Competencies and Key Attributes

• Customer Focus
• Analytical Problem Solving
• Demand and Forecast Management
• Cross-Functional Collaboration
• Prioritization and Decision Making
• Effective Communication
• Stakeholder Management
• Continuous Improvement Mindset
• Adaptability in a Dynamic Environment
• Attention to Detail
• Data-Drive Decision Making

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

COMPENSATION

• Competitive base salary commensurate with experience: $72,300 - $108,400 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits

BENEFITS

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD

TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Job Locations:

1396 CHARLOTTE HWY

FAIRVIEW, North Carolina 28730

United States

Posting City: FAIRVIEW

Job Country: United States

Travel Required: Less than 10%

Requisition ID: 155396

Workplace Type: Onsite

External Careers Page: Logistics

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