Customer Development Manager

Customer Development Manager DRT

The Customer Development Manager-DRT (CDM-DRT) is responsible for making sales calls on a designated Customer(s). The Customer Development Manager works closely Store Management, Store Directors as well as small group headquarter leadership. This position is responsible for selling, distributing, merchandising and executing project work while maintaining strong in-store relationships.

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities:

Sales and Brand Representation

• Selling and acting as the client's brand ambassador.
• The CDM-DRT is responsible for all aspects of Client sales.
• In some cases, CDM-DRT is responsible for selling to sub-banners within wholesalers.

Client and Company Objectives

• Meet or exceed Client and Company objectives by maintaining authorized baseline distribution and the selling and placement of new SKU's. Professionalism at all levels.

Retail and Display Management

• Maintain schematic standards and integrity through consistent communication with Retail Supervisor and assigned Client personnel.
• Place shelf tags/signs, coupons and build/assemble displays and shippers as the opportunities arise.

Supervisory Responsibilities

Direct Reports

• This position does not have supervisory responsibilities for direct reports

Indirect Reports

• May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are essential duties and function of this job

Overnight travel up to 50%

Minimum Qualifications

Education Level:(Required) Associates Degree or equivalent experience

Field of Study/Area of Experience:

2+ years of experience as a retail sales merchandiser or frontline associate

• Grocery experience is preferred
• Grocery CPG sales experience is preferred.

Skills, Knowledge and Abilities

• Strong analytical skills are essential.
• Flexible and adaptable, able to change course dependent upon changes in projects or business environment and able to multi-task with accuracy with frequent interruptions and competing deadlines.
• Must have the ability to communicate with Store Management, Store Directors as well as small group headquarter leadership
• Sales presentation/platform skills
• Excellent interpersonal skills
• Strong organizational skills
• Outstanding written and oral communication skills
• Working knowledge of syndicated data helpful
• PC skills-This includes an understanding of spreadsheets (Excel), word processing (MS Word)
• Work experience in field preferred, (i.e. sales and marketing agency, Customer, Client)
• Proven track record in sales helpful
• Presentation software (PowerPoint) helpful but not required

Job Will Remain Open Until Filled