Responsibilities: for Customer Engagement Representative: - Experience supporting customers via phone and email - Strong written and verbal communication skills - Experience with quote processing and order management - Strong attention to detail and data accuracy - Experience collaborating across sales, finance, planning, and IT teams Qualifications: for Customer Engagement Representative: - 4+ years of customer service, customer engagement, or order fulfillment experience - High school diploma or equivalent required; associate or bachelor's degree preferred - Experience utilizing ERP and CRM systems in a customer-facing environment - Proven ability to meet quality, productivity, and order-processing metrics - Demonstrated customer ownership and follow-through from issue identification through resolution Compensation: for Customer Engagement Representative include: - $25/hour - Benefits: Health, dental, and vision insurance; company-paid short-term and long-term disability coverage; 401(k) with company match up to 6%; 11 paid holidays; PTO including vacation and sick time. This job opens for applications on 10/5/26 . Applications for this job will be accepted for at least 30 days from the posting date
| Location | Malvern, PA |
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