Customer Engineer II, Outcome, Google Cloud

Google LLC

Cambridge, MA

JOB DETAILS
SKILLS
Alliance/Partner Management, Artificial Intelligence (AI), Change Management, Cloud Architecture, Cloud Computing, Consulting, Customer Relations, Data Analysis, Data Management, Debugging Skills, Engineering Management, English Language, Equal Employment Opportunity (EEO), Field Sales, Financial Services, GCP (Good Clinical Practices), Game Software, Genetics, Independent Software Vendor (ISV), Japanese Language, Java, Leading Edge Technology, Object Oriented Programming (OOP) Languages, Onboarding, Organizational Skills, Presentation/Verbal Skills, Professional Services, Programming Languages, Project Execution, Project Tracking, Project/Program Management, Public Affairs, Python Programming/Scripting Language, Recruiting/Staffing Agency, Regulatory Requirements, Sales, Sales Management, Sales Prospecting, Software Engineering, Solution Sales, Technical Leadership, Technical Sales, Technical Support, Technical/Engineering Design, Time Management, Vietnamese Language, Willing to Travel
LOCATION
Cambridge, MA
POSTED
2 days ago

Customer Engineer II, Outcome, Google Cloud - Google Careers

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Customer Engineer II, Outcome, Google Cloud

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corporate_fareGoogleplaceNew York, NY, USA; Austin, TX, USA; +3 more; +2 more

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Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Austin, TX, USA; Cambridge, MA, USA; Chicago, IL, USA.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in deployment planning, orchestration, or change management.
  • Experience in programming languages, debugging, or systems design.
  • Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.
  • Ability to travel up to 30% of the time.

Preferred qualifications:

  • Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
  • Experience with Google Cloud products and differentiation from competition.
  • Experience working with product and capacity teams to resolve technical and capacity blockers.
  • Experience with object-oriented programming languages (i.e., Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.

About the job

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing revenue ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $127,000-$184,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
  • Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
  • Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
  • Identify expansion opportunities for new workloads within the account during project execution.
  • Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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