Customer Engineer II, Platform, National Security, Google Public Sector

Customer Engineer II, Platform, National Security, Google Public Sector

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corporate_fareGoogleplaceReston, VA, USA; Washington D.C., DC, USA

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Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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XMust be a US Citizen to meet customer and compliance requirements, including potential access to classified information.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

Minimum qualifications:

• Bachelors degree or equivalent practical experience.

• 6 years of experience in customer-facing engineering roles with Federal Law Enforcement customers.

• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

• Must possess an active Top Secret security clearance.

Preferred qualifications:

• Experience with Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, and virtual private networks/application to PaaS and IaaS technologies.

• Experience with containers and associated technologies including Docker, Kubernetes, Serverless, and Microservices.

• Ability to articulate the concrete value of modern cloud ecosystems, multicloud and hybrid cloud architectures, data analytics pipelines, and sovereign security postures to Federal Agency leaders, including (CIO, CDO, CAIO, CISO) and across multiple decision makers.

• Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the GCP space.

• Fluency in cloud compliance frameworks (FedRAMP, NIST, CJIS).

About the job

As a Customer Engineer in the Federal Law Enforcement Team, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements,and persuasively present practical and useful solutions on Google Cloud.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $184000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Build customer specific, go-to-market solutions to reduce business cycles and drive customer workloads as measured through pipeline and business growth.
• Own the technical relationship with customers empowering them to drive a successful pilot or proof-of-concept, support partners drive toward acceptance of the technical proposal, leading to an agreement, and work with customers during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.
• Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Googles Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.